Join now
Log in Join

Chief of Staff - Monitor Inclusive Markets (Mumbai)

Monitor Inclusive Markets India ( Protected content ), a social-mission-driven unit of Monitor Group, the global strategy consulting firm, is recruiting to its team based in Mumbai.
Founded in Protected content , MIM leverages Monitor’s core consulting capabilities to catalyse market-based solutions to the problems associated with poverty. We believe that greater engagement of the poor at the Bottom of they Pyramid (BoP) in socially beneficial markets is a powerful means of achieving positive social change. Our expertise in this field is recognized internationally and is reflected in groundbreaking reports such as ‘Emerging Markets, Emerging Models’ Protected content
In India, our work goes far beyond research and analysis, to working in the field with entrepreneurs, corporate players, investors, government and other stakeholders, in order to stimulate and drive activity in such markets. Notably, we have successfully catalysed market activity in low-income housing to serve the 21 million households earning Rs. 7,500 – 25,000 per month. Our efforts have led to some 50,000 houses (some at prices as low as Rs.3 lakhs) being sold by over 40 developers in Protected content , and to the growth of housing finance provision for low-income customers, even those in the informal sector.
Whilst we continue to drive market development in low-income housing, our second program in urban water is well underway, and we are actively exploring further opportunities for business models in a range of other sectors. In order to expand our work, we are actively seeking candidates to join our team.
Successful candidates will be joining a small but dynamic team with a global outlook combined with local knowledge and experience. Team members come from a wide variety of backgrounds—from Ivy League and Oxbridge to IIT, urban planning to consulting, commercial startups to microfinance institutions—but all have a strong commitment to and passion for social change.
Overview of Role
The CoS will work closely with the Head, MIM India, to enhance his effectiveness externally, within the MIM team (India and global), and across the Monitor Group, a prestigious strategy consulting firm headquartered in Cambridge, Mass. USA.
In addition to his leadership responsibilities on the MIM team in India, the Head is part of the global MIM leadership team and is a Partner of Monitor Group. The Head is the key spokesperson for MIM India and a sought-after expert on key issues of national interest, e.g. low-income housing, market-based solutions to the problems of poverty. The Head is also MIM India’s fundraiser-in-chief.

This is an opportunity to:
• Work closely with a visionary mission-driven visionary thinker, and a young, international and dynamic team of strategy consultants
• Learn about an exciting area of work at the intersection of the worlds of business and social change
• Observe and support high-level interactions with respected leaders and experts from the private, academic, government and nonprofit sectors.

Job Duties and Responsibilities
I. Support for Head, MIM
a. Screen incoming communications and approaches from third parties, and triage potential opportunities to engage
b. Join the Head for key meetings or serve as his representative at meetings with external contacts
c. Coordinate follow-up actions and communications after telephone conversations, meetings, and conferences
i. Ensure material is sent out, meetings are documented, information is shared with appropriate team members
ii. Manage email
d. Assist the Head in preparing for, conducting and following up from speaking engagements etc
e. Assist the Head in preparing materials (e.g. PowerPoint presentations, concept notes) and in maintaining a ‘standard’ set of material for use by the entire MIM practice

II. Team Coordination
a. Ensure the Head is aware of current priorities for himself and for the team
b. Monitor and track deliverables from broader team to the Head, and vice versa

III. Coordination of Fundraising
a. Assist the Head in researching and identifying potential funders for MIM work
b. Maintain database of funders and relationships
c. Coordinate maintenance of relationships with funders, including performance on reporting and other obligations
d. Support the Head and the broader team in developing proposals and targeting right funders
Experience
• Undergrad with 4 years work experience or Master with 2 years work ex.
• Worked in at least one recognized corporate
• Demonstrated interest in the social space
• Exposure to emerging markets – preferably to India

Education / Preferred Qualifications
Graduated from a top-quality institution either in India or Abroad.

Core Competencies
1) Solid analytic base
2) Strong communication and interpersonal skills
3) Pragmatic orientation – bias to execution and coordination roles, with a focus on compeletion.
4) Dynamic organisation skills to allow ability to work in fast-changing environment, and a high degree of comfort in such an environment
5) Attention to detail
6) Presentable in high-value situations

If you are interested in this role, please send your resume and 2 writing samples, along with a brief write up about your interest in and qualifications for the role to Protected content

Mumbai Forum