Looking for an IT Manager role in India (Mumbai)
I have just moved to Mumbai and I'm looking for a role in IT Service Delivery, IT Operations or IT Project Management.
Over 14 years’ experience in the areas of Service Delivery Operations, Project Management, Client Communication and People Management across international teams in Europe, Asia Pac and the US. Demonstrated abilities in optimizing delivery performance and efficiencies. Significant experience in evolving and executing service SOPs across Retail, Publishing, Financial and Education verticals.
Strong experience in infrastructure management, help desk management, meeting SLA, planning, resource allocation, scheduling & manpower management (including recruitment) for IT Infrastructure support. Successful in interfacing with decision makers; resolving critical problem areas and delivering on customer commitments.
Proven track record of delivering quality services without compromising with service standards. An enterprising leader with abilities in motivating cross cultural teams and enabling them deliver quality services to customer. Strong relationship management, analytical and communication skills.