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Looking for a job in Tourism -Munich-

Good morning,

My name is Rosa I am from Spain. I just arrive here in Munich and I am looking for a job in Tourism. I send you here my CV so if you know something or someone you can contact me directly by email Thanks and we keep in touch!!!

Maria Rosa Mulet González
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Languages, both written and spoken: English, French, Catalan, Spanish and German basic knowledge.

COMPUTER RELATED EXPERIENCE

•Word/Excel •PowerPoint •Windows XP
•Sabre •Access • Amadeus

EDUCATION

June Protected content Diplom in Tourism Management
Escuela Universitaria de Turismo, Barcelona

June Protected content Scientific Baccalaureate
Escola Joviat, Barcelona

EXTRA-CURRICULAR EXPERIENCE

September Protected content December Protected content German Language course
Université UQAM, Montréal

December Protected content To Date “Stepping into Management” course
Iata, Montréal

April Protected content 2008 German Language course
Goethe Institut, Montreal

April Protected content November Protected content German Language course
Université UQAM, Montréal

October Protected content Training, Organization and Integration into the Employment Market Program
Emploi Jeunesse, Montréal

January Protected content June Protected content French Language course – Levels 4 and 5
Université Concordia, Montréal

April Protected content June Protected content English Language course – Level 5
Université Concordia, Montréal

February Protected content Crisis Intervention Training
Centre d’écoute et de référence Halte Ami, Montréal

June Protected content August Protected content Intensive German Language course
Academia Windsor House, Tarragona

July Protected content “The Mythical Destination of Modern Day Tourism” course
July Protected content “Tourism and Beach Management”
Universitat Rovira i Virgili, Tarragona

June Protected content Psychology course
Universidad Oberta de Cataluña, Catalonia

September Protected content March Protected content ERASMUS Program to Liège
Haute École Charlemagne - Rivageois, Liège

November Protected content Culture and Tourism Seminar
Friends of Museums in Catalonia, Barcelona

June Protected content “Business and Tourism Activities” course
Formatic Barna, Barcelona

PROFESSIONAL EXPERIENCE

June Protected content Protected content Travel Agent
HRG North America

• Responsible for the reservation process for flights, hotels, activities, tourist passes, and vehicles.
• Customer Service.
• Switchboard.

November Protected content 2006 Travel Agent
Protected content Memberworks Canada

• Responsible for the reservation process for flights, hotels, activities, tourist passes, and vehicles.
• Responsible for ensuring that client payments and billing were carried out with the utmost precision.
• Customer Service.
• Switchboard.


September Protected content August Protected content Head Receptionist
Hôtel Anyos Park, Andorra

• Coordinate and plan reception activities.
• Customer Service.
• Sell and Inventory Products.
• Switchboard.

June Protected content September Protected content Recruitment Manager
Bar Restaurant Mulet, Tarragona

• Interview potential members of staff.
• Hire employees for summer vacation posts.
• Organize employee schedule.
• Fulfill various roles (waitress, inventory).

June Protected content August Protected content Waitress
Restaurant La Plage, Switzerland

June Protected content September Protected content Bar restaurant Mulet, Tarragona

• Greet and serve clients.
• Organize and plan banquets.

November Protected content January Protected content Tour Guide
Gaudi’s “Pedrera” House, Barcelona

• Greet clients.
• Inform and guide tourists.
• Plan and carry out activities.

INTERNSHIPS

February Protected content August Protected content General Assistant
Casa Cataluña

• Make telephone calls.
• Organize group events.

March Protected content June Protected content Convention Intern
Hotel Barcelona, Barcelona

• Switchboard.
• Learning how to plan a convention.
• Filing.

January Protected content March Protected content Internship with a Travel Agent
APOVI, Barcelona

• Use Amadeus program.
• Reserve airplane, bus, and train tickets.
• Sale of Tourist Passes.


PERSONAL DEVELOPMENT

January Protected content June Protected content Participation in the Internal Evaluation Committee for Tourism Diploma
Escuela Universitaria de Turismo, Barcelona

• Represent the student body.
• Analyze tourism perspectives (both positive and negative impacts).
• Point out possible improvements.

HOBBIES

• Sport • Travelling •Psychology
• Foreign languages • Reading •Cultural activities

** References are available on demand