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Windows 7 Deployment Technician (AM shift-3spots) (Toronto)

Title: Protected content 7 Deployment Technician
Location: Protected content
Duration: Protected content to start
Start Date: Protected content 27th
# of Techs: Protected content

Shift: Protected content to 5 PM Monday through Friday

1 techs in Toronto to do Win 7 laptop deployment refresh project (image and deploy at night) – start at 9 AM and work til 5 PM . Must have Win 7 experience
• Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
• Handle software installation/support/upgrades including operating systems like Windows XP or Windows 7
• Perform deskside support services installing and troubleshooting of hardware, software and network related issues
• Provide 1st level Help Desk support
• Perform basic LAN and internetworking related activities
• Handle bench repairs (depot service) & remedial maintenance
• Respond/update/close calls from National Dispatch/Call Management Center
• Communicate with customers to diagnose problem, establish E.T.A., and parts requirements
Knowledge, Skills, and/or Abilities Required:
• Have at 1 – 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities
• Have at 1 – 2 years of deskside support experience
• Have strong internetworking and troubleshooting skills
• Have A+ certification
• Have 2 Dell PC/laptop certifications
• May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP)
• Must be a self-starter and have the ability to manage multiple tasks
• Exceptional customer service skills
• Good communication skills
• Ability to work independently or as part of a team
• Ability to complete tasks effectively with minimal supervision
• Must be available to work flexible work schedules
• Must have a minimum of a Diploma from a recognized IT program

My email at work might be full over the weekend. Interested people can send me his/her resume Monday after 10am: Protected content

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