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FXTM - Account Service Managers (Limassol)

• Languages required: English and one or more of the following: German, Czech, Hungarian Portuguese,
French, Italian, Spanish, Turkish, Russian, Romanian, Arabic, Mandarin, Thai, Indonesian, other +
• University degree or equivalent (Business, Finance, Economics or relevant field)
Protected content work experience in a sales environment, preferably in the financial sector
• Excellent Communication skills (over the phone, one on one and in writing)
• Excellent numerical/mathematical abilities
• Excellent networking skills
• Ability to work, interact and communicate with other team members and other departments

The ideal candidate will join a dynamic and fast paced working environment. The candidate should be an
aggressive sales individual with experience in the financial markets. He or she will be goal oriented, self driven and a team player who works well under pressure. The successful candidate’s aim will be to create and maintain a portfolio of client accounts and to provide excellent customer service for the lifetime of the client.
• Handling new client leads on a daily basis
• Maintaining contact with clients to ensure high levels of customer satisfaction
• Following up on contacts for future business prospects
• Building and maintaining a client portfolio
• Assisting customers who wish to open or are managing a trading account
• Actively following up on queries and providing feedback to customers in a timely manner
• Effectively handling the existing client base (general customer service assistance and dealing with issues
and complaints)
• Following contact with partners, updating CRM with accurate information
• Knowledge of the company’s products and services
• Informing clients of any new products and promotions that the company is offering
• Meeting company core values on a daily basis inside and outside the office
• Ability to reach monthly targets

The successful candidate will receive a competitive remuneration package including private medical insurance.
The offices are centrally located in Limassol .