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Channel Sales Representative, join us! (Madrid)

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ABOUT US:

BarTender® software by Seagull Scientific enables organizations around the world to improve safety, security, efficiency, and compliance by enabling anyone to mark and identify any and all items of importance.

We develop and support the most trusted software for designing, printing and automating the production of labels, barcodes, RFID tags, ID cards, and directly marked parts. To bring our products to market, we partner with technology companies and channel vendors around the world.

Hundreds of thousands of companies in manufacturing, chemicals, healthcare, food and beverage, aerospace, pharmaceuticals, supply chain/logistics, and other industries trust BarTender with the labeling and marking processes that keep their businesses running.

With corporate headquarters and software development in Bellevue, Washington, USA, and branch offices in Madrid, Taipei, and Tokyo, BarTender is available in more than Protected content through a global network of local partners.

From our Madrid branch, we serve all countries in EMEA.

For more information about life at Seagull Scientific, please read our company profile and history on our website.

WE’RE LOOKING FOR:

A Channel Sales Representative based in Madrid to join our vibrant sales team who and growing our Channel. You provide a vital link between our product and services and the huge range of people and businesses that need them. You’ll collaborate with an experienced Regional Sales Manager for the DACH region to support our End-Users and Channel Partners. In this role, you will be contributing to the profitable growth and play an active role in its development as you learn valuable sales and technical skills in a highly successful and innovative software company.

WHAT YOU´LL DO:

Account Management:
Maintain and grow existing distribution, as well as expanding our distributor partnerships;
Administer and develop the relationship with our customers in your region;
Develop a deep understanding of customers need and develop distinctive value propositions that meet the business and customer expectations;
Answer phone calls and e-mail inquiries, provide pricing, create opportunities, consult with clients on appropriate product licensing options.
Pipeline Management:
Follow up on and send Status Reports;
Maintain a proactive outbound contact plan for our top existing customers.
Leads Management:
Help drive our management program: qualify new sales leads, convert them into Opportunities and refer them to the most adequate Reseller.
Complaint resolution:
Take ownership and resolve escalated telephone and written customer issues;
Identify, prioritize and address problems using appropriate tools and techniques that eliminate recurrence.
Database Management:
Maintain data integrity within our CRM database by updating existing customer accounts or entering new account information as needed for customers you have contact with;
Follow GDPR and company guidelines when maintaining all customer data.
Outbound contact:
Prospect, develop and follow up on new customer relationships.
Cross-departmental collaboration:
Work in close collaboration with cross-functional teams to find the best solution for each customer (Marketing, Tech Support, Accounting, Shipping department).
WHAT YOU NEED TO BE SUCCESSFUL:

This role requires a person who has a proven track record of supporting several different partners based in multiple locations, and has the ability to build strong relationships;
A proactive approach to contact both existing customers, hot leads and a strategic approach to pipeline maintenance;
Prior experience maintaining a CRM and proficiency in Microsoft Office (email, Excel, Word, PowerPoint), the accuracy with careful attention to details;
Be flexible, well organized, have the ability to prioritize and multi-task;
Passionate about software and high-tech products;
A very positive, team-oriented attitude, with high energy levels as well as strong communication and organizational skills;
The applicant must be able to work on own initiative with minimum supervision, always striving to go the extra mile to deliver excellent performance;
A who provides real clarity on what others are for and takes responsibility for doing what they say they will do;
to proactively identify solutions or work to develop new approaches to meet changing embracing new ways of working;
Willingness to learn, grow and expand knowledge and responsibility to support a growing business and sales model.

check our web for more details and opportunities

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