Vacancy for a Foreign Female Hotel Manager (Colombo)
Vacancy for a Foreign Female Hotel Manager for a Beach hotel in Narigama Hikkaduwa
Vacncy exists due to ownership change.
Capacity of 40 rooms(Standard to Luxury)
This place is a famous spot among German, French, English & Russians,
What we need.
You must be manageable of English, French,German,& Russian will be added advantage
Must be pleasant, social fun loving character & having a pleasant smile always
Your duties are
Run promotional campaigns in Internet & update Facebook, for the season & offseason periods
Reply to emails
Talk to guests and build a good customer relationships with the guests
Provide exceptional standards of customer service at all times.
Improve service standards of the hotel
Provide staff training on restaurant standards, room service,and customer service
Knowlede about bar handling, knoledge about local & foreign liquor
Monitor the performance staff. Supervision duties include; delegating responsibilities scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff
Oversee hotel standards,
Maintain cleanliness, food rotation and menu consistency
Decide applicable menu(French, German, etc etc)
Continue to enhance the guest service experience by creative initiatives
To monitor staff daily, ensuring that staff deliver the highest standard of customer service at all times
To recognize and reward staff members when exceptional customer service or work performance is displayed.
Previous experience in hotel management not a must but you should fit enough for the position.
Salary negotiable + Commision+ Insurance
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