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Customer service representative(Japanese speaking) (Kuala Lumpur)

Arvato Systems Malaysia is looking for Japanese speakers. It's around 40 jobs opening.
Anyone who are interested, Please inquire/contact to Ms.Ups via WhatsApp/Email directly.
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☆Job details

Job responsibilities:
• Handle pre and post reservation inquiries by phone and emails
• Modify, change and/or cancel existing reservations
• Act as a liaison between guest and hotel to arrange special request / & to resolve complaint

Job requirements:
• Excellent communication skill in both Japanese and English
• Possess JLPT N1 & N2 is highly preferred
• Has experience in Japan (study/working) is an added advantage
• Min 6-months experience in BPO / call center centre is preferable
• Experienced in dealing with Japanese customers is highly preferred
• Independent & customer friendly

Working location:
G-Tower (Near to Ampang Park LRT Station)

Working days:
5 days per week including weekend & public holiday Protected content per day

Working hours:
Shift rotational basis

☆Benefits

*Non-Native [Permanent position under Arvato]
• RM3,000 flexi benefit per annum
• Yearly performance bonus
• Hospitalization insurance
• 15 days Annual insurance
• 1-day Birthday leave
• 15 days Medical leave
• 3 days parental / Child care leave

Salary Range
• Basic salary & Language allowance will provided
• Total package up to RM7, Protected content to experience & interview performance)
• Fresh Graduate: RM2, Protected content + RM3,000 Language allowance

*Native / Expat [Contract under vendor]
• 14 days Annual leave
• 14 days Medical leave
• Medical coverage (Inpatient & Outpatient)
• Free Flight tickets (One way from home country Protected content luggage
• 1-week temporary accommodation

Salary Range
• Basic salary & Language allowance will provided
• Native: Total package up to RM8, Protected content to experience & interview performance)
• Expat: Total package up to RM7, Protected content to experience & interview performance)

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