MyHeritage is hiring: Phone Technical Support (Tel Aviv)
Want to be part of a true Israeli start-up success story? Want to help support our 75 million customers around the world over the phone?
As a Technical Support Engineer based in Sarona market, TLV you will be an integral member of an international team, responsible for providing prompt phone-based customer service for our users and technical support for more complex issues.
MyHeritage is an exciting, fast-growing international organization offering a friendly, informal and creative environment with many opportunities for personal and professional growth
What you bring:
English, German or at least one Scandinavian language (Swedish, Danish or Norwegian) as native tongue as native tongue.
Excellent written and spoken communication skills with English at mother tongue level.
Strong troubleshooting and problem solving skills.
Ability to assist customers with product usage; Patience and a strong customer service attitude.
Willingness to work in a shift-based work schedule.
Energetic, quick learner, highly motivated, and detail oriented.
Experience in technical support (tier Protected content .
Valid Israeli work permit.
If you have any questions, feel free to ask or you can send your CV in English to Protected content