As a Technical Operations Analyst at IBM, you'll be the technical resource and point person interacting with clients, vendors, and senior management, to identify and resolve complex technical problems. Client satisfaction will be your ultimate goal. You'll partner with computer operators to help clients effectively deal with problems related to the operations environment including: product or service installation, hardware or software updates, configuration and performance French language mandatory with extensive service desk support (CTS).
Required Technical and Professional Expertise: High School Diploma/GED At least 1 year experience in Fluent / native French language skills English: Fluent
Preferred Technical and Professional Experience:
Technical Diploma At least 3 years experience in Fluent / native French language skills English: Fluent
Preferred Education: High School Diploma/GED
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