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German Business Support wanted! (Barcelona)

Hi all!

I am looking for people with fluent German for a Business Support Agent role for Colt Technology in Barcelona.

Performing the role you will be responsible for:
- Management of internal mailbox and ticket queues
- Log and resolve all kinds of non-technical issues (Billing, Disputes, Customer Data & Planned Works)
- Effective internal and external communication for Planned Work (Maintenance) enquiries
- Provide support for online tools including resolving access issues, troubleshooting and general guidance
- Proactive customer communication to inform about status of enquiry

The company offers good salary level + annual bonus, private insurance, vouchers to restaurants etc.

I will be glad to talk to you in more details.

If you are interested in the role please send me your CV in English version at: Protected content

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