Join now
Log in Join

Inbound Sales Agent (German) (Barcelona)

Do you thrive on challenge and are excited by change? And you are interested in an inbound sales position with upselling and cross-selling?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

For their client Dyson, a British technology company that designs and manufactures vacuum cleaners, hand dryers, bladeless fans, and heaters, they are looking for outgoing and pro-active German speaking candidates to join their new international Support Team. Take part of a new exciting project in the center of Barcelona!

The Job.

In this job you have the responsibility to handle customer telephone calls and inquiries via mail and do cross-selling and upselling
– Complete registrations of new product purchases
– If you see opportunities, you should do cross-selling and up-selling of the products
– If necessary, arrange repairs/ order parts trough customer service systems
– Communicate company policy regarding guarantee and service aims to customers
– Ensure a high level customer satisfaction
– Spot opportunities to promote additional services to customers
– Provide an excellent standard of professional customer care
– Being able to work in other areas of the business when the need arises

The Profile.

– You are a native German speaker and have an excellent level of English
– You are looking for a stable work opportunity
– You have the ability to work under pressure
– You have excellent communication skills
– You are team oriented
– You are self-motivated
– You have a strong work ethic
– You are reliable, punctual and self-disciplined
– You have an interest in IT systems/ Data entry

The Offer.

– Salary in line with market conditions: 18.000 euro/year + bonus Protected content per year)
– Working hours with rotation shifts: Monday – Friday: 8 am – 8 pm; Weekends: 9 am – 6 pm
– 39 hours/ week; 5 days/ week
– 2 weekends off/ month
– Fully paid training
– Development program
– Good prospects in the career (constantly growing company)
– International and multilingual working environment
– Free coffee and tea
– Spacious terrace and chilling area
– Dynamic, open and friendly atmosphere
– Start date: ASAP

Barcelona Forum