Travel Counselor with English-American Express GBT (Barcelona)
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American Express Global Business Travel Spain, the number one global business travel provider, is looking for a Travel Agent to join their International Business Travel Department located in Barcelona.
The selected candidate will be responsible for booking of air, rail, ferry, hotel and car requests, as well as other services related to a business trip; creating a compelling experience within each customer contact that produces a highly satisfied customer and ensures single contact resolution. The candidate will ensure the customers-needs and special deals between clients & suppliers, acting according to American Express processes and providing assistance around travel.
The person we are seeking must have extensive experience in the business travel industry, high Amadeus Knowledge and excellent or bilingual level in the asked language.
If you are a positive and proactive person with strong customer service skills orientated on quality and ability to work on own initiative or as a part of a team when required...
Join American Express Global Business Travel Spain for the trip of a lifetime!
- AMADEUS/SABRE knowledge is a must
- Bachelor level degree
- Native or excellent bilingual in the asked language
- Minimum of 2 years experience in a similar position within the business travel industry
- Strong customer service skills with orientation on quality
- Both excellent written and verbal communication skills
- High knowledge of international geography
- Research / information gathering and problem solving skills
- Positive and proactive attitude
- Ability to work on own initiative or as part of a team where required
- Self-starter and excellent time management skills