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Watchguard - QA Engineer (Chengdu)

Why Work for WatchGuard?

At WatchGuard we create smart security, simply done. We’re a leader in building cyber security hardware, wireless, and cloud solutions that protect small and midsize businesses, and distributed enterprises worldwide. Our award-winning network security solutions provide layered, enterprise-grade protection that is easy to deploy and manage. Whether you are an industry veteran, or at the beginning of your career, now is an amazing time to work in the security industry, and there’s never been a better time to be at WatchGuard.

We love solving the industry’s toughest challenges, and our innovation keeps our customers ahead of increasingly sophisticated hackers, which has fueled record revenues. We’re heavily reinvesting in the company, and driving rapid acceleration across all aspects of our business. As a result, our employee base has nearly doubled in the last three years, organically and through acquisition.

Our company culture places intense focus on our customers and employees. From the newest employee to our CEO, you'll find that each person at WatchGuard embodies our core values: accountability, passion for success, community building, and maintaining a customer focus in all things.

WatchGuard Technologies is privately backed by equity firms Vector Capital and Francisco Partners, and has headquarters in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America.

Position Summary

As a part of WatchGuard Engineering team, supporting WatchGuard’s Firewall products, Cloud products, and Wireless products, the candidate will be responsible for software testing research, design, planning, execution, scripting and reporting for a variety of in-house products and 3rd party services.

The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and architectures, diverse technologies and lab environments. The individual will work closely with developers, product owners, technical program managers, technical support engineers and other stakeholders throughout the SDLC, executing test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of SDLC processes and the QA lifecycle and methodology.

Responsibility

Interact with product owners, technical program managers, and other stakeholders to develop a strong understanding of business requirements and testing scope.
Design and document test plans, test cases and test environments by using company SDLC tools.
Execute test cases, report progress, analyse results and submit test reports.
Work with automation team on scripting cases, building API, executing scripts and analysing automation results.
Participate in troubleshooting customers issues with different teams to drive towards root cause identification and resolution.
Review product documents and ancillary software to make sure its accuracy and support testing on production deployment.
Seek feedback from managers and other stakeholders for continuous improvements on testing methodology, documents, and testing quality.
Be innovative on manual testing methodology to identify critical bugs before GA and improve product quality.
Work with different teams on analysing customer issues to reduce bugs escaping to customers.

Requirements

Relevant experience in software development and/or testing role.
Excellent verbal and written communication skills.
Knowledge of automated testing tool.
Knowledge of Spirent, Ixia or other software performance testing tools is preferred.
Good development/scripting skill in common language like Python, Java, Perl, etc.
Good experience with different operating systems, with emphasis on Linux distributions.
Must demonstrate an understanding of IP networking, HTTP/HTTPS, etc.
Open-minded, creative, friendly, a problem solver, and a team player.
Thinking as a customer, sensitive to risks, accountable, and trustworthy.

If you are wonderful at this job, please apply here: Protected content

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